Wednesday, April 12, 2006

Get Better Tech Support

I think if all tech support personnel spoke English as a second language, the overall tech support incident would be resolved faster and more efficiently. This is only true if the tech is fully and ably qualified to respond on your problem. Why you ask? If I have a hard time understanding the tech, then I MUST listen more closely to what is being said to comply with and respond to their questions or solution tips.
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